Shipping policy
We work hard to ship out products the same business day or next business day after the order has been placed. For Holidays and weekends it may take up to 3 business days to ship out your order.
Tracking will be sent to your email once your order has been shipped. Tracking updates are typically available within 1 day of shipping.
If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.
All orders will ship under the most economical shipping method, which can include but is not limited to DHL, USPS, UPS, or FedEx.Â
We do not ship internationally at this time.